Sunday, 30 October 2011
A rant about cafe/coffee bars in the UK
What is wrong with the Brits? please don't all shout at once out there, because I could spend the next half dozen posts telling you things which you may not have thought of as wrong with the Brits & our culture.
However there is one thing that really pisses me off BIG time.
Its this: I love my coffee, I love it black & strong, I like it at home & I especially love to linger in a cafe chatting with a mate or watching the world pass by.
But this is how it goes in the UK: You go into the cafe/coffee bar & have to queue up to order you drink at the counter, You stand there & carry it over to your table yourself & then the Cheeky bastards expect a tip or else there is a large cup placed nearby the cash register for the customer to put a tip in!!
Now tell me-what am I giving a tip for?? Its not for the privilege of being served at the table!
On the continent you sit down in a bar, cafe,or coffee bar & the waiter comes to you in moments to take your order & then returns with your coffee, whatever in a short while. But here in the UK its as if its a chore for the staff to serve you & that we (the customer ) should be damn grateful to be served at all.
Its happen twice to me in the last couple of days. I have incidentally tried just sitting down & waited for a member of the staff to come & serve me but only to be ignored.
Yesterday Kate & her friend Sharon were in a local cafe. They had two coffees, & Sharon ordered & ate brunch. They then sat there for some 45mins chatting. Then as lunch time drew near the waitress came over & asked them to vacate the table as they needed it for the lunchtime! WTF!! I'm sorry but I think I would have made a scene of this kind of very poor customer service. I've had enough of being taken for a prat.
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I never thought about it that way before but you are right!
ReplyDeleteI am sorry to say that in the U.S. it is the SAME way! We have Starbucks here and you also have to order at the counter and they ALSO have a tip jar right there. I guess we are supposed to pay them for doing their job...which is to MAKE COFFEE! lol